Linux Support For The Enterprise? 152
[CRiMSON] asks: "Does the open source model support big business? When those 90,000 POS terminals have a problem, who do they turn to? It's hard to tell your manager, that 'there no fix for the problem yet, but it's expected in the next pre-patch release.' Big businesses like accountability, someone they can point a finger at and say 'Make it work'. For Linux would you have to point to many people... Or in some way could one hold Linus responsible?" There are companies that offer support for Linux and there are several other options where, if accounting is a must, you can get it. Support can be purchased with the system, either separately or included in the contract, or you can hire in-house IT staff to make any necessary modifications that you require. What companies out there offer Enterprise-Level Support for Linux and do any of you readers out there have any experiences you would like to share?